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We are committed to providing a level of service unmatched in the industry.

We use fully documented, detailed policies and procedures to ensure consistently great service.

We communicate with owners regularly to keep them informed on all important matters relating to the leasing and management of their investment property.

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We specialize in assessing the market value of your property based on

Market conditions.

Comparable property rents.

Vacancy factor.

General conditions of the property.

Tenant quality and the length of their tenancy.

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We have highly detailed policies and procedures that are followed to ensure great levels of consistent service. These include:

Regularly 3 monthly property inspections.

Repairs by qualified tradespeople.

Rent collections.

Communication with owners and tenants.

Supervised viewings.

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Every prospective tenant is thoroughly screened.

We take great care in selecting the right tenant for you. All prospective tenants must view the property first and then apply on-line. This then allows us to complete the necessary credit and background checks as well as previous tenant history. References are then carefully checked and then you, as property owner, are involved in the tenant selection process (wherever possible).

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Communication is the Key

We believe communication to be one of the most important tools in successfully managing properties. Communicating with owners, tenants and even our maintenance trades people means that we can manage your property to the best of our ability.

We use the following ways to keep you informed:

Monthly statements detailing rent paid, fees and maintenance costs.

Correspondence prior and at the commencement of the tenants.

Correspondence nearing the expiry of a tenancy.

Emails/phone calls at any time regarding maintenance issues that may arise.

Three monthly routine inspection reports (and photos) emailed.